Last return date for Christmas presents is January 14th. We offer an extended period of returns at Christmas for goods purchased as Christmas presents.You have 14 days to return a sale item to us for a full refund items must be in their original packaging, unworn and not damaged.You have 14 days to return a non-sale item to us items must be in their original packaging, unworn and not damaged.If you have simply changed your mind and return an item, we may pass on this cost in rare circumstances. In very rare circumstances our suppliers may charge us a restocking fee for goods we don’t normally hold. You will be responsible for the cost of returning unwanted items, and you should use a tracked or signed for service to do this. If you simply change your mind, then we will still refund the purchase price provided you return the goods in an ‘as new’ condition, with all packaging and instructions. If you receive goods which are faulty, or not as ordered, we will give you the option of a refund or replacement, and we will pay for the return costs of the faulty goods. In all cases of returns, please email us first to tell us about the issue. If you are not delighted with your purchase you have the right to cancel within 14 days of your purchase, or 14 days from the receipt of the goods (whichever is longer). The following is a quick guide to our returns policy: Please see our Terms and Conditions for our full delivery policy. We do not at this time deliver outside the UK but please contact us for special orders.Bulky item Delivery is currently available to any in the following postcodes : –. Bulky or multiple items delivery is from £12 inc VAT to certain postcodes only.Smaller items are posted Tracked 48 with Royal Mail and usually take 1-4 days from point of order to arrive.Standard UK delivery for small items is £9.99 inc VAT.We endeavour to post out your goods the same day they are ordered however in busy periods this can take a little longer. Unfortunately, we are not able to offer a nationwide delivery service on our bulky items, however if you would like to place a sizeable order please call our sales office on 01538 753184 as alternative delivery options may be available. If you require HIAB delivery please mention who placing your order. We will contact you when your order is ready to confirm delivery.Īll deliveries are kerbside unless otherwise agreed with the driver on the day. Our normal delivery service is currently 5-7 working days. Items on backorder are not held in stock and can sometimes mean a delay to your delivery. We will endeavour to deliver your items as soon as possible. NOTE:-These panels are made to a metric width of 1.8m (6′ is 1.83m) so you will require panel spacers if replacing 6ft wide panels and using your existing posts or when you’re installing along with 6ft wide concrete gravel boards. These panels are carefully sourced from well managed and sustainable resources, under the close scrutiny of certified forestry control. All of the panel is tanalised to ensure a long life. These panels are a mixture of hit and miss fencing in the main panel then have a latticed arch on top, they also are framed around the top making them both attractive and strong ideal for any garden. Panels are 1.8m wide with a choice of heights, either 1.8m, 1.5m, 1.2m or 0.9m to the highest point. The Lattice Trellis is constructed with planed timber with round edges 12mm x 30mm, with gaps of 50mm.The sturdy slats are secured in a 45 x 70mm frame. Our Omega Lattice Top Fence Panels are made from pressure treated, planed selected softwood timber. Explore our collection now and transform your garden into a stunning retreat.
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